How to Record a Chargeback

Owned by Chris Gipson (Unlicensed)
Last updated: Sept 27, 2022
1 min read

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Sales > Invoices.

  3. Use the search and filters to find the invoice.

  4. Click the invoice number to open the invoice.

  5. Under Payment Schedule and History, click the .

  6. Amount: Enter a - amount (ex: $-300)

  7. Method: Use the dropdown to select External Credit Card.

  8. Description: Enter Credit Card Chargeback

  9. Click the box for Bounced Check/Rejected ACH.

  10. Click Save Payment.

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