How to Record an ACH Rejection

Sign in to a PlayerFirst website.
On the left navigation, click Sales > Invoices.
Use the search and filters to find the invoice.
Click the invoice number to open the invoice.
Under Payment Schedule and History, click the .
Amount: Enter a - amount (ex: $-300)
Method: Use the dropdown to select External ACH.
Description: Enter ECheck Returned: WorldPay code (ex: ECheck Returned: R03 Invalid Bank Account)
Click the box for Bounced Check/Rejected ACH.
Click Save Payment.

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