How to Apply a Pro-Rate to an Invoice

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Sales > Invoices.

  3. Use the search and filters to find the invoice you want to pro-rate.

  4. Click the invoice number to open the invoice.

  5. Under Payment Schedule and History, click the .

  6. Amount: Adjust to the amount being discounted.

  7. Method: Use the dropdown to select Pro-Rate.

  8. Method Sub-Type: Use the dropdown to select the most applicable reason for the pro-rate.

  9. Description: Skip this section.

  10. Click Save Payment.

  11. Allocate to the correct line item.

  12. Confirm that the current balance on the invoice is the original balance less the applied pro-rate.

  13. Admin Notes: Add a note with today’s date, a brief explanation of the actions taken, and your initials.

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