Refunding/Reversing an Interbrand Payment

This can only be done if the invoice was started as interbrand invoice.

NOTE: You must REMOVE the team in Program > Division Details prior to adjusting the invoice.

1. Sign in to a PlayerFirst website.

2. On the left navigation, click Sales > Invoices.

3. Use the search and filters to find the invoice you want to refund.

4. Click the invoice number to open the invoice.

5. Select Receive Payment > Interbrand Payment

6. Enter the refund Amount

   • NOTE: The Amount is a negative value since it is a refund (-100.00)

7. Save Payment

8. To remove the balance- Open the details of the Removed Team and Delete the line