Site Settings

Site Settings are a group of settings that apply to the entire website. Some of them offer optionality, where each brand can determine if or how the site settings are applied or set up. The Site Settings listed below are ones that offer optionality and can be enabled/disabled/updated based on the needs/wants of the brand/website.

Waivers

Default Waiver Type

Preferred Waiver Type: Select Quick Waiver or Roster Waiver. This will determine the default waiver link that is sent to users when a waiver is requested to participate a brand’s program.
Note: There is also a program setting which that can be used to override a brand’s site setting.

Form Fill Waivers

Form Fill Waivers: A form fill waiver can be created to request information from a user during registration. PlayerFirst then populates that information onto the form fill waiver so that, when printed or viewed, the waiver looks like a standard consent form or release in which the user completed all of the fields by typing on the sheet.

Required Documents

Team Form Documents: Team Form Documents are documents that are optional or required, but that are submitted by a coach or team manager when rostering their team. E.g., athlete proofs of birth, player cards, or proof of insurance. Add a document’s name, instructions related to the document upload, and whether or not it’s required to submit a roster.

Teams & Schedules

Schedule Editing: If enabled, Coaches and Team Managers can edit their team schedules.
Note: You may want this disabled if your brand only hosts tournaments/events where the tournament/event controls team schedules.
Coach Emails: If enabled, a Coach’s email will be visible on the team pages of the teams they coach.
Athlete First Name: If enabled, an Athlete's first name will be publicly visible on rosters.
Athlete Last Name: If enabled, an Athlete's last name will be publicly visible on rosters.
Note: You may want this disabled to protect athlete privacy. Athlete Last Name and Athlete Last Initial should NOT both be enabled. Enable one or the other.
Athlete Last Initial: If enabled, an Athlete's last name initial will be publicly visible on rosters.
Note: You may want this enabled to protect athlete privacy. Athlete Last Name and Athlete Last Initial should NOT both be enabled. Enable one or the other.
Tryout Numbers: If enabled, an Athlete's tryout number will be publicly visible on rosters.
Position: If enabled, an Athlete's position will be publicly visible on rosters.
Hometown: If enabled, an Athlete's hometown will be publicly visible on rosters.
School: If enabled, an Athlete's school will be publicly visible on rosters.
Jersey Numbers: If enabled, an athlete’s Jersey number will be required when Coaches/Team Managers are uploading/adding their team rosters.
Parent Emails: This setting determines if a parent email is required, optional, or hidden when registering an athlete for a program.
Note: The default setting for this is Required.

Scoring

Points per Win: The number of points awarded to a team when they win.
Points per Tie: The number of points awarded to a team when they tie.
Points per Loss: The number of points awarded to a team when they lose.
Points per Forfeit: The number of points awarded to a team when they forfeit.
Goal Differential for Forfeit: The goal differential given to a team for each game that they forfeit.
Max Goal Differential Per Game: The maximum goal differential that a team is allowed per win/loss.

Tiebreakers

These settings can be enabled or disabled, as well as arranged in an order of application. E.g., during a tiebreak scenario, the 1st ordered Tiebreaker will be used to break the tie first, and if not, then the 2nd order Tiebreaker will be utilized, and so on and so forth.

Seeded: The manually set seed for a team.
Forfeited: If a team has forfeited a match.
Points Awarded: Points earned based on wins, losses, ties, and forfeits.
Head to Head: Awards the tiebreak to the winner of a match between two teams, if they have the same number of points award.
Most Wins: Awards the tiebreaker to the team with more wins.
Fewest Goals Allowed: Awards the tiebreaker to the team with fewest goals allowed.
Applicable Goal Differential: Awards the tiebreaker to the team with largest positive goal differential.
Applicable Goals For: Awards the tiebreaker to the team with most applicable goals for.
Applicable Goals Against: Awards the tiebreaker to the team with the least applicable goals against.
Coin Toss: Awards the tiebreaker to the team that wins the coin toss.

Content

Additional information for parents who receive waiver request email: Add extra brand specific text to Waiver Request Email that users receive when an athlete has been added to a team or program that requires a completed waiver
Easy Waiver intro for parents: Add extra brand specific text to the quick waiver page.
Additional Web Page Information for Parent After Completing an Athlete's Waiver: Add extra brand specific text to the page users see after completing an athlete’s waiver.
Email Parent Receives After Completing an Athlete's Waiver: Add extra brand specific text to the email users receive that confirms their completion of an athlete’s waiver.
Team Check-In Confirmation Email Subject: Change or update the subject for every Team Check-In Confirmation Email. The default subject is “Confirmation”.
Team Check-In Confirmation Email: Add extra brand specific text to every Team Check-In Confirmation Email that is sent.

Orders

Payment Processing

Automatic Processing: Enabled for PlayerFirst to automatically process scheduled payments on the date a payment is scheduled to be charged.

Accepted Payments

Enabled or disable the following types of payments. When disabled, PlayerFirst will not accept payment methods of that type for that brand.

Accept Credit Card Payments: Enable to accept credit card payments.
Accept Visa: Enable to accept Visa credit card payments.
Accept MasterCard: Enable to accept MasterCard credit card payments.
Accept Discover: Enable to accept Discover credit card payments.
Accept American Express: Enable to accept American Express credit card payments.
Accept ACH Payments: Enable to accept ACH (Electronic Check) payments.
Accept Pay Later: Enable to allow customers to check out without paying or putting down a payment method.
Pay Later Label: If Pay Later is enabled, this is the title of that method that customers will read during checkout. E.g., Pay Later, Pay by Check, Pay Cash.

Other Settings

Prepayment: Enable to allow users to make prepayments on their account. A prepayment is an early payment where the money can be applied to open invoices.
Require Attendee Info: Enable to Require attendee information (first name and last name) for gate products in the PF Access App.
Cart Expiration Hours: Set how many hours items in a customer’s cart will remain before the items are deleted in the system and the customer must add them again.
Cart Waitlist Timeout Minutes: Set how many minutes the items in a customer’s cart are guaranteed for purchase. This applies for programs with a registration limit and products with limited stock, where multiple users are attempted to buy the same product at similar times.
Email Receipts to Addresses: The email address(es) in this field receives a CC of every Email Receipt generated by PlayerFirst.
Scheduled Payment Summary Recipients: The email address(es) in this field receives a daily summary email of all scheduled payments processed by PlayerFirst.
Email Payment Confirmation To: The email address(es) in this field receives an email every time a payment is made in PlayerFirst.

Communications

Default Email To Addresses: The email address in this field is the default Reply To address for non-invoicing emails.
Default Email From Address: The email address in this field is the default From address for all non-invoicing emails.
Invoicing Email From Address: The email address in this field is the default From address for all invoicing emails.
Injury Notification Email Address: The email address(es) in this field will receive a notification email every time an athlete marks themselves as injured.
Location Review Email Address: The email address(es) in this field will receive a notification email every time a user adds a new location. The emails requests confirmation that the location add should be permitted. This is to avoid the creation of duplicate locations.
Notify of User Data Exports: The email address(es) in this field will receive a notification email every time an admin exports a large amount of user data.
Facebook Link: The URL to a brand’s Facebook page. This URL is used to direct users to the selected social media page when that social media icon is selected.
Instagram Link: The URL to a brand’s Instagram page. This URL is used to direct users to the selected social media page when that social media icon is selected.
Twitter Link: The URL to a brand’s Twitter (X) page. This URL is used to direct users to the selected social media page when that social media icon is selected.
TikTok Link: The URL to a brand’s TikTok page. This URL is used to direct users to the selected social media page when that social media icon is selected.
YouTube Link: The URL to a brand’s YouTube page. This URL is used to direct users to the selected social media page when that social media icon is selected.
Threads Link: The URL to a brand’s Threads page. This URL is used to direct users to the selected social media page when that social media icon is selected.
Default Collections Cover Letter: The default email text for a brand’s collections emails. These emails are sent when a payment has not been made by the scheduled payment date.
Programs in Email Footer: Admin may select up to 20 programs that will be included on the footer of every email sent by a brand as a way to advertise the selected program(s).

Users

These settings determine fields that will be requested or required to be completed during an athlete’s registration. Requested means the field is visible on the athlete profile but is optional. Required means the field is visible on the athlete profile and must be completed.

Proof of Age: Can only be requested. This field requests a document be uploaded showing a youth athlete’s proof of birth.
Athlete Physician: Can only be requested. This field requests the youth athlete’s physician’s name and phone number.
Athlete Insurance: Can only be requested. This field requests the youth athlete’s health insurance company and policy number.
Athlete School: Can be requested or required. This is a field that requests the name of the youth athlete’s current school.
Athlete Graduation Year: Can be requested or required. This is a field that requests the youth athlete’s expected graduation year.
Athlete Photo Caption: This determines the title of the picture upload field on an athlete’s profile. The default is Pass Photo.
Athlete Measurements: Can only be requested. This field requests the youth athlete’s height and weight.
Athlete Recruiting: Can only be requested. This field requests all youth athlete’s who are 13+ complete a recruiting profile.

Design

Brand Logo: Upload the brand logo. The image should be a 1024px jpg or png.
Marker Color: Select the secondary brand color.
Brand Color: Select this primary brand color.