The PlayerFirst Playbook
- Mike Romano
The Ultimate Guide To Utilizing PlayerFirst
We are excited to announce the launch of the PlayerFirst Playbook - a new resource that provides easy-to-follow education around PlayerFirst tools and features. These tips & tricks will be delivered directly to your inbox and housed in a this centralized library. Each message will include a short video, key takeaways, and a link to detailed step-by-step instructions.
As PlayerFirst continues to grow, we want to ensure that users have the training and tools to leverage PlayerFirst, allowing you to best serve our athletes, families, and coaches.
Please share these tutorials with your relevant team members, and do not hesitate to ask questions.
Want to learn more? Schedule a training? Ask questions about a feature?
Contact: leah.geraci@threestep.com | mike.romano@threestep.com
Jump Links:
Coach Scheduling
What You’ll Learn:
How to utilize the scheduling feature on web
Understanding how to add details for events
Selecting proper locations
Setting recurring events for your team(s)
Step-by-Step Documentation:
Related Documentation:
Questions? Contact us.
Coach Messaging
What You’ll Learn:
How to utilize the messaging feature
Selecting proper message recipients
Adding additional programs as needed
Previewing a message before sending
Step-by-Step Documentation:
Questions? Contact us.
Sending Messages and Pinning in the Club App
What You’ll Learn:
How to send messages in the Club App
How to pin and unpin messages in the Club App
Step-by-Step Documentation:
Questions? Contact us.
Scheduling Events and Checking Attendance in the Club App
What You’ll Learn:
How to schedule an event in the Club App
How to mark and check attendance for events in the Club App
Step-by-Step Documentation:
Questions? Contact us.
How to Create Gate/Parking for an Event
What You’ll Learn:
Creating an Event Access Code
How to Create Gate/Parking Items for the Access App
How to Find Your Event Access Codes
Making Your Event Live on the Access App
Step-by-Step Documentation:
Questions? Contact us.
Purchase a Ticket on the Access App
What You’ll Learn:
How to Purchase a Ticket on the PlayerFirst Access App
Step-by-Step Documentation:
Questions? Contact us.
Scanning and Searching for Tickets on the Access App
What You’ll Learn:
How to Scan or Search for Tickets on the PF Access App
Step-by-Step Documentation:
Questions? Contact us.
How to Use Confluence
What You’ll Learn:
Gain a Deeper Understanding of how to Navigate and Utilize the Confluence Workspace
Confluence Spaces:
Questions? Contact us.
Utilizing Communication Shortcuts
What You’ll Learn:
How to Take Advantage of Communication Shortcuts in PlayerFirst for:
Team Management
Program
Team Reporting
Confluence Spaces:
Questions? Contact us.
Gate Product Creation & Email Promotion
What You’ll Learn:
How to Create Gate Products
Email Promotion for Gate Ahead of Events
Why It’s Important:
The Access App is the best way to purchase gate for both our families and operators.
These emails should be scheduled and sent no later than 48 hours before the start of the event.
Customers can purchase using Apple Pay on Access App
Customers can store all of their tickets for 3STEP events on the Access App.
Allows operators to use consistent messaging for all events.
Confluence Spaces:
Questions? Contact us.
