How to View Messaging History

Purpose: View past communications

How To: How to View Sent Messages

Best Practices & Notes

  • Minimum recipient count defaults to 0

  • Search results are limited to 500 emails at a time

  • If searching for mass communications, recommended to change the minimum recipients to a higher number to filter out individual communications

  • If searching for a specific user, recommended to search by User Profile

  • If multiple programs are associated with a message, hovering over the number in the Programs column will show all of the associated programs.

Additional How Tos & Guides

 

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