Sending a Mass Communication
Purpose: Allows targeted communication with multiple levels of filtering
How To: How To Send Mass Messaging
Best Practices & Notes
Standardizes and provides historical record of operator communication to recipients
Best used for large-scale, targeted communication with multiple recipients
Provides operator step-by-step template to send highly targeted communications to customersÂ
Not recommended for operator communication with a single recipient
Additional How Tos & Guides
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