Sending a Mass Communication

Purpose: Allows targeted communication with multiple levels of filtering

How To: How To Send Mass Messaging

Best Practices & Notes

  • Standardizes and provides historical record of operator communication to recipients

  • Best used for large-scale, targeted communication with multiple recipients

  • Provides operator step-by-step template to send highly targeted communications to customers 

  • Not recommended for operator communication with a single recipient

Additional How Tos & Guides

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