Payment Fees Overview

Purpose: Understand how fees will be applied to all invoices, as well as how they will be displayed both internally and externally.

Types of Fees

• Transaction Fee

• Handling Fee

• Installment Fee

Best Practices & Notes

• All fees will show as “Projected Fees” on the invoice

• Fees will show as due both internally to operators and externally to customers

• Fees will apply to any invoice creation (front end, back end, customer or Admin)

• Transaction, Installment or Handling Fees will not display on the AR Report page

• Transaction, Installment and Handling Fees are not counted as outstanding in any related Financial Reporting (ie: Program → Registration Details)

• If a customer is enrolled in a Payment Plan or Scheduled Payment, any Installment Fees and Transactions Fees required of the payment method will be assessed per installment.

  • Example: if a Payment Plan has 5 installments, there will be 5 separate Instalment Fees, Transaction Fees and/or Handling Fees

Examples of Fee Implementations

All fee percentages are examples and not to be confused with existing PlayerFirst fees.

Transaction Fee Applied Example:

• Example: A customer selects “Pay by Credit Card” for a Payment Plan.

  • The cost of the program is $1,000

  • The Transaction Fee is 3% ($30)

  • The Payment Plan is 4 installments.

  • Total Cost = $1,030

    • $1,000 will show on the open AR Report

    • $30 will show as Projected Fees, but will NOT show on the AR Report page

      • $7.50 Transaction Fee for Payment 1

      • $7.50 Transaction Fee for Payment 2

      • $7.50 Transaction Fee for Payment 3

      • $7.50 Transaction Fee for Payment 4

Transaction & Handling Fee Applied Example:

• Example: An Admin selects “Pay by Check” option when registering a customer for a program.

  • The cost of the program is $100

  • The Check Handling fee is $25

  • Total Cost = $125

    • $100 will show on the open AR Report

    • $25 will show as Projected Fees, but will NOT show on the AR Report page

Multiple Payment Types With Transaction & Handling Fees Applied Example:

• Example: A customer selects “Pay by ACH” for a Payment Plan, but changes the 2nd installment to “Pay by Credit Card” prior to that charge.

  • The cost of the program is $1,000

  • The first payment due is $500 and will be paid by ACH

    • The ACH Transaction Fee is 3% ($15)

    • The Total for the First Payment is $515

  • The second payment due is $500 and will be paid by Credit Card

    • The Credit Card Transaction Fee is 2% ($10)

    • The Total for the Second Payment is $510

  • Invoice Total Cost (after all payments): $1,025

Payment plans for club season programs will require a $10 minimum installment fee for each scheduled payment.

Example: A program costs $1,000. The parent can pay $1,000 at the time of checkout OR enroll in a payment plan.

• Payment plan example:

  • Deposit at Checkout = $400 (No required installment fee)

  • Payment #1 = $200 + $10 = $210

  • Payment #2 = $200 + $10 = $210

  • Payment #3 = $200 + $10 = $210

  • Final Total =$1030

Additional Guides & How Tos

• How to View an Invoice (operator)

• How to View & Pay Outstanding Invoices (customer)