AES Status Page

Notes:

  • To properly connect AES and PlayerFirst for billing and syncing, payments must be turned off on your brand’s AES registration.

  • The PlayerFirst Programs you have for your events must be approved and live, and the AES Event ID must be entered in order for the connection to work.

  • Internal teams will not need to pay for other 3STEP events. Invoices for 3STEP clubs will be marked as paid.

  • To search all records use the filters, then search. To search just the the page showing, use the search bar.

Finding the AES Status Page

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > AES

AES Status Page Sync

  • AES data will sync automatically happens every HOUR from the last sync

Example: If a manual refresh is done at 12:52PM, it will automatically refresh again at 1:52PM

  • This sync will happen at the same time across all AES enabled PlayerFirst sites and programs. This is not unique to each brand’s sites.

Manually Syncing Data

  1. To manually pull data from AES to sync, press the Sync icon image-20240725-004541.png

Note: Manually data syncs may lead to split invoices

2. To view data updated using the automatically synced the AES Status will need to be refreshed using the webpage refresh image-20240725-004741.png to see the changes (new team and status changes)

How to Filter on the AES Status Page

  1. Select Brand: To filter for specific brands.

    1. All Brands: Enable to show results for all brands.

  2. Enter Program: To filter for a specific program.

  3. Enter Program Start / Program End: To filter through specific dates.

  4. Select the AES Statu(s) you would like to display.

    1. Accepted: Display teams that have been accepted.

    2. Pending: Display teams that are pending.

    3. Dropped: Display teams that have dropped.

    4. Waitlist: Display teams that have been waitlisted.

  5. Check Invoice Adjustment: Enables only records that may require manual adjusting such as dropped teams or division changes.

  6. Check Invoice Status: Enables only records that do not have an invoice created yet.

  7. Check Show All Changes: Enables the entire change log.

    1. If disabled, only the most recent status will show for each team.

  8. Click Filter.

Creating Invoices from the AES Status Page

Auto-create & email invoices after AES registration (auto sync is not used)

  • The auto invoice creation/email is a queue. Invoices will be automatically created and grouped by club email.

Manually Create Invoices

Note: Invoices that have been synced but not yet invoiced will have a check box until they the invoice is created by the system

  1. Click the check boxes for each team registration you would like to invoice

  2. Select the image-20240725-010621.png icon and follow the prompt

  3. View the invoice column for the invoice number created

Status Changes

Registration Status

Invoice Status

Brand Action

Email Missing

Not Created

Add Email to profile

Accepted to Dropped

Created Unpaid

Concession

Accepted to Dropped

Created Paid

Refund & Concession

Waitlist to Accepted

Created Paid or Unpaid

NONE

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