How to View a List of Users Who Have Incomplete Registration Waivers

Note: Incomplete registration waivers most often occur when registration is completed by a company employee. Waivers must be completed in order for a customer to complete a registration.

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > Waiver Completion.

  3. Select Incomplete on Waiver State.

  4. To fine tune the search, type in any of the following fields…

    • First Name and Last Name: To search for the first and/or last name of the person who the waiver belongs to.

    • Program: To search for incomplete waivers associated with a specific program.

    • Team: To search for incomplete waivers associated with a specific team.

  5. Select Yes, No or Either for Purchased Through PlayerFirst.

  6. Press the Filter button.

  7. If there are incomplete waivers found, you may send a reminder email with a link to complete their waiver.

    1. Select the checkbox next to the user(s) you want to send the reminder to.

    2. Click > Remind Selected.

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