How to Resend a QR Code

Note: If a user loses the place of their QR code(s), you may follow these steps below to allow their entrance into the event.

Sign in to the event hosts PlayerFirst website.
Click Sales > Invoices on the left navigation.
Use the search bar to search by their Order Number, Last Name, Athlete Full Name, Billing Full Name, Line Item, or Team.
Press Enter on your keyboard.
Click on the Invoice.
Click the Message Icon in the upper right corner.
Select the recipient and their email.
IMPORTANT: Select the invoice to send to the user under “Attach Invoices”.
Enter a message in the text box at the bottom of the page. This is the text that will be sent to the user.
Press Send.