Sign in to a PlayerFirst website.
On the left navigation, click Sales > Invoices.
Use the search and filters to find the invoice.
Click the invoice number to open the invoice.
Under Payment Schedule and History, click the
.Amount: Enter a - amount (ex: $-300)
Method: Use the dropdown to select either External ACH or External Credit Card.
Description: Enter either ACH Chargeback or Credit Card Chargeback
Click the box for Bounced Check/Rejected ACH.
Click Save Payment.
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