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Purpose: Understand how fees will be applied to all invoices, as well as how they will be displayed both internally and externally.

Types of Fees

  • ACH Transaction Fee

  • Credit Card Transaction Fee

  • Check Transaction Fee

  • Check Handling Fee

Best Practices & Notes

  • All fees will show as “Projected Fees” on the invoice

  • Fees will show as due both internally to operators and externally to customers

  • Fees will apply to ANY invoice creation (front end, back end, customer or Admin)

  • Transaction or Handling Fees will NOT display on the AR Report page

  • Transaction and Handling Fees are not counted as outstanding in any related Financial Reporting (ie: Program → Registration Details)

  • Transactions Fees will be assessed per installment, if the selected payment method is ACH or Credit Card, if a customer is enrolled in a Payment Plan or Scheduled Payment

    • Ex: if a Payment Plan has 5 installments, there will be 5 separate Transaction Fees

Payment Method: Check

  • Ex: An Admin selects “Pay by Check” option when registering a customer for a program.

    • The cost of the program is $100

    • The Check Handling fee is $25

    • The Check Transaction fee is 2.25% ($2.25)

    • Total Cost = $127.25

      • $100 will show on the open AR Report

      • $27.25 will show as Projected Fees, but will NOT show on the AR Report page

Payment Method: Credit Card

  • Ex: A customer selects “Pay by Credit Card” for a Payment Plan.

    • The cost of the program is $1,000

    • The Transaction Fee is 3.25% ($32.50)

    • The Payment Plan is 4 installments

    • Total Cost = $1,130

      • $1,000 will show on the open AR Report

      • $130 will show as Projected Fees, but will NOT show on the AR Report page

        • $32.50 Transaction Fee for Payment 1

        • $32.50 Transaction Fee for Payment 2

        • $32.50 Transaction Fee for Payment 3

        • $32.50 Transaction Fee for Payment 4

Payment Method: ACH

  • Ex: A customer selects “Pay by ACH” for a Payment Plan.

    • The cost of the program is $1,000

    • The Transaction Fee is 2.25% ($22.50)

    • The Payment Plan is 4 installments

    • Total Cost = $1,090

      • $1,000 will show on the open AR Report

      • $90 will show as Projected Fees, but will NOT show on the AR Report page

        • $22.50 Transaction Fee for Payment 1

        • $22.50 Transaction Fee for Payment 2

        • $22.50 Transaction Fee for Payment 3

        • $22.50 Transaction Fee for Payment 4

Additional Guides & How Tos

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