Purpose: Determine when to use an email tag and when to use message filtering in Communication.
Best Practices & Notes
If you only have email addresses and no profile connection, create/use an email tag.
Ex: brand is bulk cc’d on a competitor’s event, league or program email
If complete athlete/customer information exists in your PF database, use message filtering options.
Ex: communicating with athletes that have previously registered for an event, league or program.
If importing users, determine the integrity of the data.
If high data integrity, create new accounts (athlete first name, athlete last name, email address, etc.)
Note: if an email address already exists for an athlete, it will attach to the existing account; a duplicate account will not be created.
Note: the new account username should be the full email address.
Note: an email tag can be created in addition to the creation of new accounts if desired.
If low data integrity, do not create new accounts and instead create an email tag (email address only and/or limited and inconsistent athlete information).
Additional How Tos & Guides