Purpose: Understand how fees will be applied to all invoices, as well as how they will be displayed both internally and externally.
Types of Fees
ACH Transaction FeeCredit Card Transaction
Handling Fee
Check Transaction Fee
Check Handling Installment Fee
Best Practices & Notes
All fees will show as “Projected Fees” on the invoice
Fees will show as due both internally to operators and externally to customers
Fees will apply to ANY any invoice creation (front end, back end, customer or Admin)
Transaction, Installment or Handling Fees will NOT not display on the AR Report page
Transaction, Installment and Handling Fees are not counted as outstanding in any related Financial Reporting (ie: Program → Registration Details)
Transactions Fees will be assessed per installment, if the selected payment method is ACH or Credit Card, if If a customer is enrolled in a Payment Plan or Scheduled Payment
Ex, any Installment Fees and Transactions Fees required of the payment method will be assessed per installment.
Example: if a Payment Plan has 5 installments, there will be 5 separate Instalment Fees, Transaction Fees
Payment Method: Check
Ex: An Admin selects “Pay by Check” option when registering a customer for a program.
The cost of the program is $100
The Check Handling fee is $25
The Check Transaction fee is 2.25% ($2.25)
Total Cost = $127.25
$100 will show on the open AR Report
$27.25 will show as Projected Fees, but will NOT show on the AR Report page
Payment Method: Credit Card
- Ex
Fees and/or Handling Fees
Examples of Fee Implementations
All fee percentages are examples and not to be confused with existing PlayerFirst fees.
Transaction Fee Applied Example:
Example: A customer selects “Pay by Credit Card” for a Payment Plan.
The cost of the program is $1,000
The Transaction Fee is 3.25% ($32.503% ($30)
The Payment Plan is 4 installments.
Total Cost = $1,130030
$1,000 will show on the open AR Report
$130 $30 will show as Projected Fees, but will NOT show on the AR Report page
$32$7.50 Transaction Fee for Payment 1
$32$7.50 Transaction Fee for Payment 2
$32$7.50 Transaction Fee for Payment 3
$32$7.50 Transaction Fee for Payment 4
Payment Method: ACH
...
Transaction & Handling Fee Applied Example:
Example: An Admin selects “Pay by Check” option when registering a customer for a program.
The cost of the program is $1,000$100
The Transaction Fee is 2.25% ($22.50)
The Payment Plan is 4 installments
Check Handling fee is $25
Total Cost = $1,090
$1,000$125
$100 will show on the open AR Report
$90 $25 will show as Projected Fees, but will NOT show on the AR Report page
$22.50 Transaction Fee for Payment 1
$22.50 Transaction Fee for Payment 2
$22.50 Transaction Fee for Payment 3
$22.50 Transaction Fee for Payment 4
Multiple Payment Types With Transaction & Handling Fees Applied Example:
Example: A customer selects “Pay by ACH” for a Payment Plan, but changes the 2nd installment to “Pay by Credit Card” prior to that charge.
The cost of the program is $1,000
The first payment due is $500 and will be paid by ACH
The ACH Transaction Fee is 3% ($15)
The Total for the First Payment is $515
The second payment due is $500 and will be paid by Credit Card
The Credit Card Transaction Fee is 2% ($10)
The Total for the Second Payment is $510
Invoice Total Cost (after all payments): $1,025
Payment plans for club season programs will require a $10 minimum installment fee for each scheduled payment.
Example: A program costs $1,000. The parent can pay $1,000 at the time of checkout OR enroll in a payment plan.
Payment plan example:
Deposit at Checkout = $400 (No required installment fee)
Payment #1 = $200 + $10 = $210
Payment #2 = $200 + $10 = $210
Payment #3 = $200 + $10 = $210
Final Total =$1030
Additional Guides & How Tos
How to View an Invoice (operator)
How to View & Pay Outstanding Invoices (customer)