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  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Communication > Message Messaging Templates.

  3. To the right of the Search Programsbar, clickthe Add icon

  4. If you are creating a template for your brand only off check Create as Global Template

  5. Enter your Template Name.

  6. Enter a brief description of the template.

Note: The Active box must be selected for a template to be available in the Communication process.

  1. Customize the template info by:

    Clicking into a tile and a Sidecar will pop out with options to further edit and/or format the message.

  2. This can also be done via the Content Editor ribbon below the Subject box.

  3. Note: some edit options are not available in both the Content Editor and Sidecar (ex: header updates are only available in the Sidecar).

  4. Note: See Content Editor Overview

    using the Content Editor.

  5. Once complete, click SAVE.

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