{"xsrfToken":"7ab2db5b805f344b1137185a00b77e67557e7e4f_lout","branding":{"id":"11","key":"teip","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1f90bf","headerLinkHoverBGColor":"#1f90bf","headerBadgeColor":"#1f90bf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b9893ea-3764-4822-b593-7b433c299b7a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDEyOGMxZi04M2VmLTQ2ZGMtOGM3Yy1kZjIxMjcwYWFhYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliOTg5M2VhLTM3NjQtNDgyMi1iNTkzLTdiNDMzYzI5OWI3YSI6WyJyZWFkIl19LCJleHAiOjE3NDgwMDA3MzEsIm5iZiI6MTc0ODAwMDEzMX0.n1FEDDTvFRkmsV88PJdi68YG2myyRZ7bGNeazoKsnuk&client=90128c1f-83ef-46dc-8c7c-df21270aaaa3&mode=fit","logoId":"9b9893ea-3764-4822-b593-7b433c299b7a","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Center!","sharedPortalName":"3Step Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Help Center!","sharedPortalName":"3Step Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3a82e5","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/061f8d5c-15f7-490f-9af2-bd1132b93ef9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDEyOGMxZi04M2VmLTQ2ZGMtOGM3Yy1kZjIxMjcwYWFhYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA2MWY4ZDVjLTE1ZjctNDkwZi05YWYyLWJkMTEzMmI5M2VmOSI6WyJyZWFkIl19LCJleHAiOjE3NDgwMDA3MzEsIm5iZiI6MTc0ODAwMDEzMX0.BTSc4M378OhT54zLN3Ab1bIMxxkM6ce0FNM8a-ZKLss&client=90128c1f-83ef-46dc-8c7c-df21270aaaa3&height=300&mode=fit","bannerMediaApiFileId":"061f8d5c-15f7-490f-9af2-bd1132b93ef9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"11","key":"teip","projectId":10011,"serviceDeskId":11,"name":"Customer Support","description":"<p>Support for Athletes, Parents, & Coaches.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"797","name":"Event Ticket Refund","descriptionHtml":"","callToAction":"Event Ticket Refund","introHtml":"<p>Request refund for Event Tickets here.</p>","icon":10484,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[262],"key":""},{"id":"799","name":"General PlayerFirst Support","descriptionHtml":"","callToAction":"General PlayerFirst Support","introHtml":"<p>Accepting my Roster spot, Paying my Invoice, Logging in, Changing Profile, etc.</p>","icon":10505,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[262],"key":""},{"id":"796","name":"Merge Accounts","descriptionHtml":"","callToAction":"Merge Accounts","introHtml":"<p>I have multiple accounts I need merged.</p>","icon":10477,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[262],"key":""},{"id":"795","name":"Question About My Club/Event/Camp/Clinic","descriptionHtml":"","callToAction":"Question About My Club/Event/Camp/Clinic","introHtml":"<p>Schedule, Pricing, Dates, Location, Incorrect Invoice, etc.</p>","icon":10491,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[262],"key":""},{"id":"219","name":"Create a post-incident review","descriptionHtml":"","callToAction":"Create a post-incident review","introHtml":"<p>Document and share learnings from an incident so that it doesn't happen again</p>","icon":10523,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"213","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"218","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"611","name":"PlayerFirst Technical Support","descriptionHtml":"<p>Complete the form below to raise a Support ticket.</p>","callToAction":"PlayerFirst Technical Support","introHtml":"<p>Request assistance from PlayerFirst Support</p>","icon":10479,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10479","groups":[],"key":""},{"id":"552","name":"PlayerFirst User Request Form","descriptionHtml":"","callToAction":"PlayerFirst User Request Form","introHtml":"<p>PlayerFirst User Request Form</p>","icon":10511,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"215","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"216","name":"Report broken hardware","descriptionHtml":"","callToAction":"Report broken hardware","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10512,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"217","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira).</p>","icon":10528,"iconUrl":"https://threestep.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[],"key":""}],"reqGroups":[{"id":262,"name":"PlayerFirst"}],"orderMapping":{"262":[799,796,795,797],"175":[611],"261":[611],"71":[215,217],"68":[215,216],"72":[215,216,217],"69":[216]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7d60b9c1-462c-38fb-bb77-317d8bba4d60","appLinkName":"","appLinkUrl":"","spaceKey":"PFH","spaceName":"PlayerFirst Help","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PFES","serviceDeskId":11,"kbLinkDomainURLs":["https://threestep.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PFES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDEyOGMxZi04M2VmLTQ2ZGMtOGM3Yy1kZjIxMjcwYWFhYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgwMDEzMzEsIm5iZiI6MTc0ODAwMDEzMX0.laOdtetUHDGNnVWMRmBa8XwttJh7c_MjKICKvS91tzA","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"90128c1f-83ef-46dc-8c7c-df21270aaaa3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"3Step Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://threestep.atlassian.net/wiki","kbLinkDomainURLs":["https://threestep.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}