3Step Help Center

Welcome to our Help Center!

Featured portals

  1. Customer Support

    Support for Athletes, Parents, & Coaches.

  2. Company Support

    Internal service desk for both Brands & Corporate support.

  3. 3Step Employee IT Support

    IT & Information Security service desk.

  4. Data & Analytics Support

    Request Data & Analytics Support here.

Suggested forms

  • Vensure Support Requests in Company Support

    Submit a request or report a problem regarding Vensure.

  • General Operations Support Requests in Company Support

    Submit a request or report a problem.

  • General PlayerFirst Support in Customer Support

    Accepting my Roster spot, Paying my Invoice, Logging in, Changing Profile, etc.

  • Get IT help in 3Step Employee IT Support

    Get assistance for general IT problems and questions.

Powered by Jira Service Management
{"xsrfToken":"408151b5074ea970d44cabff0d048bcb6ab702bb_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b9893ea-3764-4822-b593-7b433c299b7a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDEyOGMxZi04M2VmLTQ2ZGMtOGM3Yy1kZjIxMjcwYWFhYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliOTg5M2VhLTM3NjQtNDgyMi1iNTkzLTdiNDMzYzI5OWI3YSI6WyJyZWFkIl19LCJleHAiOjE3NDUxODAwODMsIm5iZiI6MTc0NTE3OTQ4M30.0Y_wn10Ay1t7_bcBMuGuntKNkt7kZcjI8m4dVJgBg08&client=90128c1f-83ef-46dc-8c7c-df21270aaaa3&mode=fit","logoId":"9b9893ea-3764-4822-b593-7b433c299b7a","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Center!","sharedPortalName":"3Step Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Help Center!","sharedPortalName":"3Step Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3a82e5","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/061f8d5c-15f7-490f-9af2-bd1132b93ef9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MDEyOGMxZi04M2VmLTQ2ZGMtOGM3Yy1kZjIxMjcwYWFhYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA2MWY4ZDVjLTE1ZjctNDkwZi05YWYyLWJkMTEzMmI5M2VmOSI6WyJyZWFkIl19LCJleHAiOjE3NDUxODAwODMsIm5iZiI6MTc0NTE3OTQ4M30.FesoysEJAdMVEVTfoCKtrAB_ScQv1ZCaRkFwWbT1OF4&client=90128c1f-83ef-46dc-8c7c-df21270aaaa3&height=300&mode=fit","bannerMediaApiFileId":"061f8d5c-15f7-490f-9af2-bd1132b93ef9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=threestep","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"408151b5074ea970d44cabff0d048bcb6ab702bb_lout","baseUrl":"https://threestep.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://threestep.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"90128c1f-83ef-46dc-8c7c-df21270aaaa3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"18ac1b23d29d4822b046524a2af47346","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}