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Purpose: Understand the Payment Plan payment method hierarchy and flow

Best Practices & Notes

  • Payment Plans are run with the Payment Method associated with each individual installment

  • If a Payment Plan Installment does not have a Payment Method associated with it, the “Preferred” Payment Method associated with a User’s profile will be charged instead

  • If a Payment Plan Installment has a “Check” assigned at the Payment Method, but the check has not been received and applied to the scheduled payment prior to the due date, the “Preferred” Payment Method associated with a User’s profile will be charged instead

  • If a Payment Plan Installment does not have a Payment Method associated with it and there is no “Preferred” Payment Method, or any valid Payment Method (ex: not expired) on the User’s profile, the payment will show as past due and a Method needs to be collected

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