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Note: Incomplete registration waivers most often occur when registration is completed by a company employee. Waivers must be completed for a customer to complete a registration.

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > Waiver Completion

  3. Select Waiver State of Incomplete, Complete, or All.

  4. To fine-tune the search, type in any of the following fields…

    • First Name and Last Name: To search for the first and/or last name of the person to whom the waiver belongs.

    • Program: To search for waivers associated with a specific program.

    • Team: To search for waivers associated with a specific team.

  5. Select Yes, No, or Either for Purchased Through PlayerFirst.

  6. Press the Filter button.

  7. Under the Valid column, check for waiver completion.

    1. A green check mark indicates a completed and valid waiver.

    2. Red x indicates an incomplete waiver.

  8. If there are incomplete waivers found, you may send a reminder email with a link to complete their waiver.

    1. Select the checkbox next to the user(s) you want to send the reminder to.

    2. Click the three dots > Remind Selected.

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