Do we enter W2 employees in Vensure for payment?
No, if entered on a work roster, W2 employees will be flagged and you will not be able to process payment. All W2 employees must be paid through UKG.
Can a W8 payee be paid in Vensure?
Yes, a payee can complete a W8 tax form during onboarding and be paid in Vensure.
Can a business entity be paid in Vensure?
Yes, for W9 payees but no for W8 payees. Only individuals who have set up a business entity can be paid in Vensure for work they performed. For example, an assignor or athletic training group that is going to submit an invoice and then pay the referees/atc’s would need to follow the payment request process and be paid through accounts payable and not Vensure.
How can I resend a required form to a payee?
Click on the kabob to the far right on the work roster, and select Resend Forms.
How do I troubleshoot missing or bounced back payments?
All missing or bounced back payments will be handled by Vensure’s payroll support team and 3Step’s Director of Staffing.
What if a payee needs to update their information (email, address, etc)?
Payees will have full access to their profiles and can make changes at any time.
What should I do if a payee is missing or has incomplete compliance items?
How are late payments processed if a payee is not ready to pay on the pay date (Friday) for the pay period they worked?
Can I create multiple work rosters for a single program?
Yes, you are able to create multiple work rosters for a single program.