Purpose: Understand how fees will be applied to all invoices, as well as how they will be displayed both internally and externally.
Types of Fees
Transaction Fee
Handling Fee
Best Practices & Notes
All fees will show as “Projected Fees” on the invoice
Fees will show as due both internally to operators and externally to customers
Fees will apply to ANY invoice creation (front end, back end, customer or Admin)
Transaction or Handling Fees will NOT display on the AR Report page
Transaction and Handling Fees are not counted as outstanding in any related Financial Reporting (ie: Program → Registration Details)
Transactions Fees will be assessed per installment, if the selected payment method is ACH or Credit Card, if a customer is enrolled in a Payment Plan or Scheduled Payment
Ex: if a Payment Plan has 5 installments, there will be 5 separate Transaction Fees and/or Handling Fees
Additional Guides & How Tos
How to View an Invoice (operator)
How to View & Pay Outstanding Invoices (customer)