Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Filtering on the Subscription Status Page

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Sales > Subscription Status.

  3. Use the filters at the top of the page to filter for specific subscribers, and click Filter.

    Screen Shot 2024-07-27 at 11.12.35 AM.png

  4. Use the Subscriptions table to see who is a subscriber to what subscription, a user’s latest invoice for a subscription, and more

Cancel a Subscription on the Subscription Status Page

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Sales > Subscription Status.

  3. Use the filters at the top of the page to filter for specific subscribers, and click Filter.

  4. In the Subscriptions table, find the subscription you wish to cancel, and click (blue star).

  5. A confirmation pop-up will appear asking “Do you want to stop automatic renewal of this subscription at the end of the current term?”. Click Yes.