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To properly connect AES and PlayerFirst for

proper

billing and syncing, payments must be turned off on your brand’s AES registration.


  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > Registration Details.

  3. Find the program you want to edit and click the Pencil icon on its row.

  4. In the Reporting tab, find the Program Specifications header and make the following updates:

    1. Platform Handles Registration?: Select AES.

    2. 3rd Party Platform ID: Enter your AES Event ID.

      1. To find the Event ID on AES, go to your event’s registration and copy the number in the website slug.

      2. Screen Shot 2024-07-18 at 10.32.37 AM.png

    3. Auto-Create Invoices: Enable to auto-create & email invoices after AES registration. If left disabled, an operator will have to manually trigger the creation of each invoice from the AES status page.

    4. AES Invoice Email Message / Message Placement: Enter a custom message and select where it will be placed. This will be included in the email sent when an AES invoice is created.

  5. Click Save Settings.

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