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Note: Incomplete registration waivers most often occur when registration is completed by a company employee. Waivers must be completed in order for a customer to complete a registration.

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > Waiver Completion

  3. Select Waiver State of Incomplete, Complete or All.

  4. To fine tune the search, type in any of the following fields…

    • First Name and Last Name: To search for the first and/or last name of the person who the waiver belongs to.

    • Program: To search for waivers associated with a specific program.

    • Team: To search for waivers associated with a specific team.

  5. Select Yes, No or Either for Purchased Through PlayerFirst.

  6. Press the Filter button.

  7. Check for waiver completion under the Valid column.

    1. Green check mark indicates a completed and valid waiver.

    2. Red x indicates an incomplete waiver.

  8. If there are incomplete waivers found, you may send a reminder email with a link to complete their waiver.

    1. Select the checkbox next to the user(s) you want to send the reminder to.

    2. Click (blue star) > Remind Selected.

See also Completing a Simple Sign Waiver and How to View a List of Users Who Have Incomplete Registration Waivers.

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