How to Email Users who have Registered for a Program and Have/Have Not Purchased a Product

Sign in to a PlayerFirst website.

On the left navigation, click Communication > Create Message.

Select Transactional Email. Click Next.

Select what groups you want to receive the message and click Next.

Select Products. Click Next.

Search and select the Program. Click Next.

Select your Division(s). Click Next.

Search and select the product you want to filter by. Click Next.

• If you want to email users who have not purchased a specific product, enable the Only select recipients from the program that have NOT purchased the product field.

Remove Recipients from Program(s): Leave the default selected and click Next.

Preview your recipients list. Click Back to make changes or click Next to proceed.

Compose your email and click Next.
Note: If your email filters need to be updated, select one of the filters from the dashboard to return to that page and edit your filter. After editing the filters, click Skip to Compose to return to the compose page without having to confirm every selected email filter.

Preview your email. Click Save for Later to save your email or schedule it to send at a later date. Click Send Messages to send the email immediately.