How to Remove a Camp/Clinic Registration When Keeping Received Payment

1. Sign in to a PlayerFirst website.

2. On the left navigation, click Program > Registration Details.

3. Click desired Program.

4. Click on the Divisions tab in the sub navigation.

5. Select the division in which the team is in.

6. On the Details tab, find Registration and click Remove From Program under the Actions column.

7. Confirmation: click Yes to confirm removal.

   1. Note: Any balance on the invoice will not be updated.

      1. If adjustments to the balance need to be made, locate the invoice and adjust as needed.

      2. See How to View an Invoice

      3. If no adjustments to the balance need to be made, no further action is needed.

If refunds need to be issued, see instead:

• How to Refund a Credit Card Payment on an Invoice That is Paid in Full and Remove the Athlete/Team From Program

• How to Refund a Credit Card Payment on an Invoice That is NOT Paid in Full

• How to Refund an ACH Payment on an Invoice That is Paid in Full and Remove the Athlete/Team From Program

• How to Refund an ACH Payment on an Invoice That is NOT Paid in Full