Rollup Transaction Fees

Note: As of 1/8/2024, Brands now have the option to roll transaction fees into the cost of every program/product, creating a Public Price.

If a Brand Chooses to Roll Up Transaction Fees…

All programs and products within the brand will adhere to this setting.
A 3.25% transaction fee will automatically be added to all programs and products within the website.
The brand can control the Private Price but not the Public Price.
Public Price = (Program Cost * 1.0325) rounded up to the next whole dollar.

What Does the Customer See?

The customer will not see any mention of "transaction fees" during checkout or on their invoice.
Installment fees will still display as usual when a payment plan is selected by the customer.
Check handling fees will still display as usual as a separate line item.
Sales tax will be displayed as a separate line item during checkout.
- Sales Tax will be live across PlayerFirst sites by 7/1/2024.

ROLLUP TRANSACTION FEES CUSTOMER VIEW
	ROLLUP FEES ON “Transaction Fees” Never Shown as Separate Item	ROLLUP FEES OFF Current State
Transaction Fees (Credit Card and ACH)	The program price will include the 3.25% transaction fee (rounded to the next whole dollar)	The program price will show as is. Transaction fee is shown and determined by payment method (credit card 3.25% or ACH 2.25%)
Installment, Handling, etc.	If applicable, these would be shown as usual as separate line items.	If applicable, these would be shown as usual as separate line items.
Payment Plans	If chosen, the minimum installment fee shows as $11 per installment. ($10 + 3.25% rounded to the next whole dollar)	If chosen, the minimum installment fee shows as $10 per installment.
Invoice	Program price is shown as 1 line item (Includes 3.25% transaction fee rounded to the next whole dollar) Any additional fees (installment, handling, etc.) will show as unique line items	The program price is shown as a separate line item Transaction fee is shown as a separate line item Any additional fees (installment, handling, etc.) will show as unique line items
Payment Plan Example	Public Price = $104 ($100 + 3.25% = $103.25, rounded to the next whole dollar) Payment Plan 4 Installments $26 + $11 installment fee = $37 $26 + $11 = $37 $26 + $11 = $37 $26 + $11 = $37 Payment Method ACH Credit Card Check = $25 check handling fee Total Paid ACH = $148 Credit Card = $148 Check = $173	Public Price = $100 Payment Plan 4 Installments $25 + $10 installment fee = $35 $25 + $10 = $35 $25 + $10 = $35 $25 + $10 = $35 Payment Method ACH = 2.25% transaction fee = $3.15 Credit Card = 3.25% transaction fee = $4.55 Check = $25 check handling fee Total Paid ACH = $143.15 Credit Card = $144.55 Check = $165

What Does the Brand Admin See?

On the backend, the admin will see the Private Price and the Public Price.
Public Price can be seen in Program, Division, Shop, Payment Plans, and Team settings.
The backend invoice shows transaction fees as a separate line item.
The invoice will indicate if the rollup transaction fees are included.

ROLLUP TRANSACTION FEES ADMIN VIEW
	ROLLUP FEES ON	ROLLUP FEES OFF
Transaction Fees (Credit Card and ACH)	Public price shows in a non-editable field so you can see the price the customer will see (program settings, team management, etc.)	The program price will show as is. Transaction fee is shown and determined by payment method (credit card 3.25% or ACH 2.25%)
Installment, Handling, etc.	If applicable, these would be shown as usual as separate line items.	If applicable, these would be shown as usual as separate line items.
Payment Plans	If chosen, the minimum installment fee shows as $11 per installment. ($10 + 3.25% rounded to the next whole dollar)	If chosen, the minimum installment fee shows as $10 per installment.
Invoice	The program price shown as a separate line item Transaction fee is shown as a separate line item Any additional fees (installment, handling, etc.) will show as unique line items

FAQ

When the rollup transaction fees are turned on, will prior registrations be affected?
- No prior registrations and invoices will be changed. The rollup transaction fees will only be included on new registrations and invoices.
Do the rollup transaction fees stay with the brand?
- Yes, rollup transaction fees are received and kept with the brand.
How can I request to have roll-up transaction fees?
- If you are interested in incorporating roll-up transaction fees, please contact PlayerFirst Support at leah.geraci@threestep.com.
Can our brand turn rollup transaction fees on and off?
- No, this is an annual choice.

Brand Admin View of the Public Price for a Program

Note: Public Price cannot be edited but the Private Cost (Program Cost listed above the Public Price) can be.

Program -> Registration Details -> Edit Program -> Basics Tab

Brand Admin View of the Public Price for a Division

Note:

This can be viewed on the Divisions tab for just a division or can view all in edit multiple divisions.
The Public Price cannot be edited.

Program -> Registration Details -> Edit Program -> Divisions Tab

Brand Admin View of the Public Tryout Price

Note: The Public Tryout Cost cannot be edited but the Tryout Cost located above can be.

Program -> Registration Details -> Edit Program -> Basics Tab

How to View the Public Price in Team Management

Note: The Public Price cannot be edited.

Team -> Team Management -> Team Management.

Brand Admin View of the Public Price in Payment Plans

Program -> Registration Details -> Edit Program -> Edit Payment Plan

Brand Admin View of the Public Price in Shop

Sales -> Shop

Rollup Transactions per View:

Frequently Asked Questions:

FAQ

PlayerFirst - Internal