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Notes:

  • To properly connect AES and PlayerFirst for billing and syncing, payments must be turned off on your brand’s AES registration.

  • The PlayerFirst Programs you have for your events must be approved and live, and the AES Event ID must be entered in order for the connection to work.

  • Internal teams will not need to pay for other 3STEP events. Invoices for 3STEP clubs will be marked as paid.

  • To search all records use the filters, then search. To search just the the page showing, use the search bar.

Finding the AES Status Page

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Program > AES

Syncing on the

AES Status Page

  • Data syncs on the AES Status page

  • To manually push a data

    Sync

    • AES data will sync automatically happens every HOUR from the last sync

    Example: If a manual refresh is done at 12:52PM, it will automatically refresh again at 1:52PM

    • This sync will happen at the same time across all AES enabled PlayerFirst sites and programs. This is not unique to each brand’s sites.

    Manually Syncing Data

    1. To manually pull data from AES to sync, press the

    Refresh
    1. Sync icon

  • By doing this, programs across all brands will go through a data sync

    1. image-20240725-004541.pngImage Added

    Note: Manually data syncs may lead to split invoices

    2. To view data updated using the automatically synced the AES Status will need to be refreshed using the webpage refresh image-20240725-004741.pngImage Added to see the changes (new team and status changes)

    How to Filter on the AES Status Page

    1. Select Brand: To filter for specific brands.

      1. All Brands: Enable to show results for all brands.

    2. Enter Program: To filter for a specific program.

    3. Enter Program Start / Program End: To filter through specific dates.

    4. AES Status: Choose which statuses Select the AES Statu(s) you would like to display.

      1. Accepted: Display teams that have been accepted.

      2. Pending: Display teams that are pending.

      3. Dropped: Display teams that have dropped.

      4. Waitlist: Display teams that have been waitlisted.

    5. Check Invoice Adjustment: Enable to show Enables only records that may require manual adjusting such as dropped teams or division changes.

    6. Check Invoice Status: Enable to show Enables only records that do not have not had the an invoice created yet.

    7. Check Show All Changes: Enable to show Enables the entire change log.

      1. If disabled, only the most recent status will show for each team.

    8. Click Filter.

    Creating Invoices from the AES Status Page

    Auto-create & email invoices after AES registration (auto sync is not used)

    • The auto invoice creation/email is a queue. Invoices will be automatically created and grouped by club email.

    Manually Create Invoices

    Note: Invoices that have been synced but not yet invoiced will have a check box until they the invoice is created by the system

    1. Click the check boxes for each team registration you would like to invoice

    2. Select the image-20240725-010621.pngImage Added icon and follow the prompt

    3. View the invoice column for the invoice number created

    Status Changes

    Registration Status

    Invoice Status

    Brand Action

    Email Missing

    Not Created

    Add Email to profile

    Accepted to Dropped

    Created Unpaid

    Concession

    Accepted to Dropped

    Created Paid

    Refund & Concession

    Waitlist to Accepted

    Created Paid or Unpaid

    NONE