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Note: Your visibility into these steps may vary depending on your user permission level. You cannot send an email to an athlete without also sending it to the parent(s)

  1. Sign in to a PlayerFirst website.

  2. On the left navigation, click Communication >

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  1. Create Message.

  2. Select Your Brand(s): Leave the default brand selected. This step may not be viewable based on your permissions

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  1. and click Next.

  2. What Type of Message Are You Sending? Select Transactional Email

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  1. and click Next.

  2. What Groups Are Receiving This Message? Select Athletes and Parents. You cannot send an email to an athlete without also sending it to the parent(s). You may also select Coaches, Team Managers, College Coaches or

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  1. Imported Profiles Without Any PlayerFirst Registrations and click Next.

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  1. Note: Click Skip to Compose to jump straight to the compose page without any recipients.

  2. Narrow Down Your List: Select Teams

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  1. and click Next.

  2. Add Recipients from Program(s): Use the search to find and select the program(s) that the team(s) you want to email belong to

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  1. and click Next.

  2. Add Recipients From Division(s): Select the division(s) that the team(s) you want to email belong to

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  1. and click Next.

  2. Player Status: Leave the default status selected. This step may not be viewable if you’re only emailing a team’s coaches and team managers

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  1. and click Next.

  2. Add Recipients from Team(s): Select the team(s) you want to email

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  1. and click Next.

  2. Remove Recipients from Program(s): Leave the default selected

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  1. and click Next.

  2. Preview your recipients list. Click Back to make changes or click Next to proceed.

  3. Compose your email.
    Note: If your email filters need to be updated, select one of the filters from the dashboard to return to that page and edit your filter. After editing the filters, click Skip to Compose to return to the compose page without having to confirm every selected email filter.

  4. Click Next once the email has been composed.
    Note: Selecting Next saves your email and mailing list which can be located in Messaging Schedule.

  5. Preview your email. Click

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  1. Pencil Icon to edit your email. Click Save for Later to save your email or schedule it to send at a later date. Click Send Messages to send the email immediately.