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PlayerFirst Login Workflow Update
Redesigned Login Workflow with a simplified Account Creation ProcessProcess
Multi-Factor Authentication (MFA) for Backend Users.
Applies to all brands a user is associated with (MFA is by Brand)
If utilizing the “Switch Brand” option, the user will remain logged in without needing to re-MFA.
If a user then visits the brand that they had switched to using this feature when visiting the website, not logged-in, the user would not be required to MFA.
If a user logs out and then attempts to login to another a brand website, they have not visited via Brand Switcher, MFA will be required.
NOTE: MFA is good for 90 Days per brand authentication and will require Authentication once again after the 90 day mark.
Supporting Articles
Payment Plan Installment FeesFees
Club Season Programs, created after August 15th, 2023, will require a $10 minimum installment fee per scheduled payment.
Supporting ArticlesArticles
UPDATES
Communication
Communication : Previously, (GWU-3183)
Previously: Marketing Emails were prioritized to be sent out when in queue.
Update: Transactional Emails
now take priority over Marketing Emails when in send queue.
Sales
Discount Codes : On Sales>Discount (GWU-2001)
Update: On Sales > Discount Codes, now when you select the
“View” icon in the Actions Column, you will be brought to a new page with a table
of the following columns,
First Name
Last Name
User
Invoice ID
From Item
Amount (Discounted)
Date Used
Limit
NOTE: This change will not work retroactively
and will apply only to discount codes used post August 23rd, 2023.
Invoices (GWU-20013092)
Previously: On “Pay Multiple Invoices
> Pay Partial Balance” the steps were as follows,
Confirm Invoices
Payment Amount
Payment Method
Payment Allocations
Payment Complete
Update: “Pay Multiple Invoices > Pay Partial Balance” workflow, moving the payment method step after the payment allocation step
because estimated fees can be off when 1+ invoice is fee exempt and 1+ invoice is NOT fee Exempt. Updated Workflow is as follows,
Confirm Invoices
Payment Amount
Payment Allocations
Payment Method
Payment Complete
This will ensure that transaction fees are displayed to the user correctly
Lodging Sales/Hotel Admin Link : The hotel confirmation page or “Hotel Admin Link” can be accessed from the Lodging>Lodging Details>Hotel Occupancy Page. (GWU-2072)
Update: This page has been updated to allow manual entry of confirmation numbers (during reservation period) as well as Final Pickup Numbers (after reservation period).
NOTE: The hotel confirmation page or “Hotel Admin Link” can be accessed from Lodging > Edit a Lodging Item > Occupancy Report (three dots in the top nav)
BUGS
DashboardDashboard
A/R : On (GWU-3241)
Previously: Collected Fees Over Time tile
was not pulling data for “Handling” and displayed as $0
Updated: “Handling” will now show the correct data when the data exists.
Front-End
Teams/Roster Management : Previously, if (GWU-2978 & 2979)
Previously: If a user elected to create a team roster by
“Start from
Scratch”, that decision was applied to all other teams when editing a new roster. In the case of creating a team by selecting “Copy
Players” initially, even when that option was not selected for other teams, players would be copied over from a previously copied team.
Updated: When selecting “Copy Players” or “Start from Scratch”, it will only apply to the team selected.
Orders & Payments (GWU-2978 & 29792944) Orders & Payments: Previously, if
Previously: If the amount of an invoice was past due, the only option for minimum payment was the full amount due.
Update: The minimum payment is now set to
$1.
Programs
Registration Details/Advanced Filters : These changes correct a filtering issue at the Program > Registration Details page. The Advanced Filter by start/end date no longer takes the time the program starts/ends into account. This corrects an issue where programs would not be returned due to timezone conversions. (GWU-3079)
Sales
Invoices: Previously, the system (GWU-3079)
Previously: The Start/End Date set at the program level would not take time zones into consideration, leaving programs out of the expected results.
Update: When filtering by Start/End Date, it will return results, plus an added day both at the start and end dates to include those results originally not included due to the time zone. Ex. A Program starts January 2nd, 2023, and ends February 2nd, 2023, it would return results with the start/end date of January 1st, 2023, and February 3rd, 2023.
Sales
Invoices (GWU-3177)
Previously: The system would produce an alert pop-up, noting that it was unable to receive a negative payment for External ACH & External Credit Card
.
Updated: This has been updated to now allow a negative payment via External ACH & External Credit Card.
Invoices (GWU-31773087) Invoices
Previously:
When searching for invoices on the
Sales > Invoice page with names containing a single character
, it would not display any results.
Ex. 3 Point
Updated: This adds the ability to now search for invoices with a single
character
Lodging/Stay to Play (GWU-3176)
Previously: The program field placeholder is not showing the Parenthesis to close the max programs that a user
can search by.
Updated: Program field placeholder is now showing the closed parenthesis.
Example:
Previously: Programs (Max 20
Updated
: Programs (Max 20)
Lodging/Stay to Play : After sending emails to teams on a filtered program, the user is able to filter another program to send emails but the program filter field does (GWU-3137)
Previously: When you filter to a program on this page and send a communication, and then filter to a new program, after sending the communication you will find the Program filter did not retain the value and
revert to
the initial retrieved value
.
Update: When sending a communication with a filtered program value, it will retain this value after sending communications.
AUGUST 17, 2023
COMMIT #: 67b208d
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