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How to manage orders and payments

Authorizing a Credit Card or ACH Method

In some cases, a client may wish to be charged in the future as part of payment plan without making a current payment. So the client does not need to provide their payment information at a later date, an administrator can authorize credit cards and ACH methods for later.

  1. From the Orders page select an Invoice linkSign in to a PlayerFirst website.
  2. On the invoice page, select the Receive Payment linkFrom the Method list select left navigation, click Sales > Invoices.
  3. Find and select an invoice belonging to the account you want to add a payment method to.
  4. Click the Schedule Payment icon.
  5. Amount: To authorize a payment method without charging it, leave the amount as $0.00.
  6. Method: Select Authorize Credit Card or Authorize ACH as required.
  7. Enter the payment information and click Save PaymentChanges.
  8. The card will be authorized and after the page refreshes should appear as a payment option under both the Receive Payment and Schedule Payment links

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Info
ACH charges are much like checks and can come back with non-sufficient funds after they appear to be electronically approved. The initial approval process only validates that the bank account and routing number is available.

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